But none of them are connecting when they used to do so in the recent past. I don't know when this broke, as I haven't needed to connect to a customer machine with another TeamVewier machine, iOS app, or the web client in a long while. Therefore you cannot connect to this version anymore.Ĭlicking the ok button gives me a 'Reason unknown' error.ĪLL of my work machines and customer machines are running the latest TeamViewer 12 version. 'The remote TeamViewer is running an old version which is out of date. Luckily another department in my company has ***information removed as per community guideline***, which I loathe as it has other shortcomings, but it works right now. Which I use when I don't have access to my laptop, which admittedly, is not often, but then it's usually a critical issue, like now at 11 PM on our Independence Day holiday and the customer is law enforcement with a critical situation. I can't connect to my customers over the web browser. The only method where I can connect to a customer via TeamViewer is my main license activated computer (my work laptop), which I use for most TeamViewer connections to support customers.īoth iOS and the Chrome App state 'Error Reason unknown'. Forward this ID to your friend or supporter.I get this same error using iOS or the web browser (I use Chrome) when logged into my TeamVeiwer account at .Īll of my computers are all on TeamViewer 98 (Latest TV version 12) Open the TeamViewer QuickSupport app on your iOS device, you will get an ID. Launch TeamViewer QS and click the three dots in the upper right corner, then click Advanced as circled in red in the image below. Share your iPhone and iPad screen remotely using TeamViewer QuickSupport You can use TeamViewer for free if you’re not using it for commercial tech support purposes. This is possible with Windows, macOS, Linux, Android, or iOS devices. Install the latest TeamViewer, TeamViewer 13 or later, on the device you want to connect with. On the other device you want to connect with:.Also install the TeamViewer QuickSupport app, available for free on App Store, on the iPhone or iPad that you wish to control. IOS 11 or later is required on your iOS device. It provides us the easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide. Run into issues on your iPhone or iPad and need remote assistance from your friend or a technician? TeamViewer QuickSupport is such a iOS screen remote sharing app can help you achieve that.

Teamviewer iphone to iphone